Banking Jobs In UAE

banking jobs in UAE | Emirates Islamic careers

banking jobs in UAE | Emirates Islamic careers

banking jobs in UAE | Emirates Islamic careers

Emirates Islamic announced, through its Linkedin account, a bank job in UAE (Customer Relationship Officer (Emirati Only)) according to the following:

To comply with country regulations, we are looking for UAE talent to fill this role.

Ensure closure of all service requests for the tagged customers within the defined TAT

Provide end to end customer service to Priority Banking customers as per bank TAT’s

Coordination with relevant departments for processing within TAT’s Handle Product & Service Related Queries

Handle all requests as per new branch model rolled out.

Ensure customers visiting the Priority Centers are serviced on priority with their requests/complaints

Inform customers of delays, if any, for their requests raised with the bank.

Ensure end to end follow up till the customer complaint is resolved and escalate when necessary

Follow-up with customer post complaint resolution ensuring customer experience

Ensure closure of complaints within defined TAT for the assigned customers

Coordination with relevant departments for processing within TAT’s

Inform customers of delays, if any, for their complaints raised with the bank.

Assist the Relationship Managers to whom he/she is tagged by taking ownership of all servicing (queries, requests, complaints, application processing, etc.) related requirements of the customers under the RM’s portfolio.

Along with supporting processing customer applications/ system requests etc.

Adherence to applicable policies & procedures to safeguard bank’s interests

Report discrepancies to management

Job Skills & Qualifications:

High School /Diploma Graduate

Relevant experience in related/similar job (over 2-10 years)

Experience in UAE in banking industry

Competitive salary package

Strong emphasis on work-life balance and wellbeing across the bank.

World-class Learning & Development platform and career development.

Generous annual leave entitlement and Private Healthcare.

Preferential banking facilities for employees.

To know more details about the vacancy and how to apply kindly check the link below:

apply from here

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Banking Jobs In UAE

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