banking jobs in UAE | Dubai Islamic Bank careers

Dubai Islamic Bank announced, through its Linkedin account, a bank job in UAE (AVP - Head of Cards Life Cycle Management) according to the following:

• To execute structured programs and campaigns across the various lifecycle stages of Cards (e.g. limit increases, cards upgrades, winback of customers having monitored cards, card spend consolidations, Supplementary Cards, Payment deferment & Payment flag (min. due) optimization, signing-up for SI and digital payments.
• Driving these initiatives to support the Cards Portfolio objectives (of growing Spends, ENR Balances & Revenues).
• In this people leadership role, job holder is responsible to manage a high-performance team (of Managers, Team Leaders and the tele-calling set-up) to scale-up the business.
• Actively own and lead the implementation of approved programs & initiatives, and ultimately play a key role in achievement of Cards Portfolio overall objectives of Spends, Balances (ENR) and Revenue growth
• Oversee the tele-calling team and run various initiatives (continuous engagement with existing cardholders) to achieve targets for card upgrades, limit increases, higher number of customer card win-back (monitored to normal cards), increase penetration of supplementary cards and optimizing the payment flag & executing payment deferment programs etc.
• Execute programs to achieve higher engagement & response-rates from a greater number of existing cardholders (by upgrades, higher limits, penetration of supplementary cards etc).
• Constantly seek to improve and enhance our campaign delivery capabilities, working to increase ROI and reduce costs.
• Create & review business cases (ROI based on revenue and cost metrics), & conduct post-program analysis to help fine-tune the programs continuously.
•     Engineering Degree + MBA or Chartered Accountant
•     Atleast 15 years’ work experience in Cards & Payments domain, out of which atleast 5 years in Cards Portfolio Management.
•     Solid experience in people management, having led teams while scaling up new programs and initiatives.
•     Candidates with experience in working in-depth with data analysts, IT systems and analysts and digital enablement areas is preferred.

To know more details about the vacancy and how to apply kindly check the link below:

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