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banking jobs in UAE | RAKBANK careers

 banking jobs in UAE | RAKBANK careers

banking jobs in UAE | RAKBANK careers

RAKBANK announced, through its Linkedin account, a bank job in uae (Senior Application Support Analyst) according to the following:

  • Providing effective functional and technical support for Digital Banking (Mobile/Internet) Applications
  • Ensuring issues are appropriately documented, tracked, addressed, and resolved in a timely manner as per the service level agreement.
  • Ensure proper usage of Incident, Problem and Change management systems and processes.
  • Review Incident and Problem management reports and identify action plans to improve KPI’s, as necessary. 
  • Maintaining and updating technical documents and procedures
  • Working closely and communicate effectively with business users as well as software vendors on solution delivery and issue resolution.
  • Proactive maintenance of the Applications to ensure stability of the environment.
  • Deep understanding of Mobile / Internet Banking Solutions (Finacle E-Banking solution preferred)
  • Should have experience with Java, SQL, and Unix
  • Understanding of application servers like Web Sphere, JBoss, Nginx, etc.
  • Understanding of typical software development lifecycles and best practices.
  • Knowledge on monitoring tools such as App Dynamics, Dyna Trace, Site Scope, ELK etc. 
  • Preferred to have knowledge of Cloud computing and DevOps concepts
  • Strong analytical skills with the ability to trouble shoot complex system issues.
  • Managing competing priorities and operate under pressure.
  • Should be familiar performing Disaster recovery of systems.
  • Excellent capability to learn and adapt to changes.
  • Minimum 5 years of support experience in the Digital Banking Application preferably in Banking sector
  • Must have a bachelor’s degree in computer science, Information Technology, or any other related discipline.
  • Excellent interpersonal, problem solving and analytical skills.
  • Ability to work under pressure, managing competing priorities and meeting deadlines.

Details and apply for this RAKBANK job as follows:

apply from here

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