Banking Jobs In UAE

banking jobs in UAE | Emirates NBD careers

banking jobs in UAE | Emirates NBD careers

banking jobs in UAE | Emirates NBD careers

Emirates NBD Bank announced, through its Linkedin account, a bank job in uae (ATM Operation Manager) according to the following:

The purpose of this role in the ATM operations team is to ensure efficient and secure management of banks ATM/CDM/ITM network.
This includes overseeing daily operations, managing customer complaints, troubleshooting technical issues, and coordinating with Various stakeholders to ensure optimal ATM performance & CSAT.
The role also involves implementing process improvements and maintaining compliance with Banking regulations in the region and security standards.
Manage relationships with ATM vendors, ensuring timely maintenance, issue resolution, and compliance with service level agreements (SLAs).
Monitor and analyze ATM machine performance, addressing technical issues promptly to minimize downtime and enhance reliability.
Implement strategies to reduce customer complaints related to ATM services by identifying and resolving recurring issues.
Coordinate the end-to-end process of ATM installations, relocations, and decommissions, ensuring seamless execution and minimal disruption to services.
Drive process improvements to enhance customer satisfaction (CSAT) and operational efficiency, while maintaining adherence to banking regulations and security protocols.
Minimum 5 years’ experience in managing ATM operations, including installation, maintenance, and troubleshooting.
Demonstrated ability to manage vendor relationships and negotiate service level agreements (SLAs).
Proficiency in monitoring and analyzing machine performance metrics to drive improvements..
Expertise in implementing process improvements to enhance operational efficiency and customer satisfaction (CSAT).

Details and apply for this Emirates NBD Bank job as follows:

apply from here

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Banking Jobs In UAE

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