banking jobs in UAE | Abu Dhabi Commercial Bank careers
banking jobs in UAE | Abu Dhabi Commercial Bank careers
Abu Dhabi Commercial Bank announced, through its Linkedin account, a bank job in uae (Relationship Manager - Excellency) according to the following:
To build and grow the portfolio of assigned Excellency clients, by identifying selling and cross-selling opportunities through the daily analysis and interactions made with clients, in order to increase client wallet share and loyalty as per the Excellency strategic goals of the Bank.
Develop and manage Excellency client relationships to meet client needs and achieve desired objectives of the Bank in line with the required standards and identify new clients and ensure the proper articulation of services/products which ADCB would offer them in order to increase the size of the portfolio and wallet share.
Manage the daily interactions with clients and provide superior client service in order to improve clients’ experiences and maximise the Bank’s profitability.
Assist in coordinating service provisions with others in order to ensure efficient turnaround of transactions and that clients’ enquiries and documentation needs are met in a timely manner.
Monitor and control Excellency customer portfolios in order to achieve desired quality through cross sell, upsell and retention.
Cross sell and upsell various products of the Excellency portfolio to existing client accounts, based on the requirements of the client, in order to contribute to the increase in product penetration and wallet share of the existing clients.
Conduct a financial profile with each client to fully understand their requirements and future goals in order to identify and recommend Excellency products and services that help achieve the customer’s future plans.
