banking jobs in UAE | ADIB - Abu Dhabi Islamic Bank careers
ADIB - Abu Dhabi Islamic Bank announced, through its Linkedin account, a bank job in UAE (Maker - Guarantees (UAE National)) according to the following:
- Exceptional delivery to ADIB’s valued internal/external customers, as per our set Standards and SLA/TAT with the business partners.
- Make sure to extend support to ensure swift operations to our IBG countries as per agreed SLA/TAT with them.
- Achieve overall objective of the institution with no significant complaints from our valued customers.
- Make sure to trained your backup staff for your assignments and being a back (yourself) familiarize with the assignments related to staff for which you to be performed as his/her back to ensure BAU without possible interruption.
- Annual leaves must not be conflict with back up staff. Avail 10 days mandatory leaves as per HR policy. Leaves plan must be submitted to HR by the end of January every year.
- Complete all HR mandatory training without fail as per HR directives. Keep counselling of our staff (on job training) to ensure they should learn the technical aspects in relation to trade operations.
- Focus on automation. Keep exploring opportunities to re-engineer existing processes to further enhance our productivity and efficiency.
- KPI/KRIs must remain intact. Transactions should be executed without frequent errors and without P&L on account of operational loss.
- All transactions must be executed in line with local regulations and international conventions such as UCP / URDG.
- Make sure that routine Letters of Guarantee (LGs) operations for (IBG & UAE) should be managed strictly in accordance with Sharia Principles, Regulatory Guidelines, Approved SOPs, Process Check Lists, PPGs and other institutional Policies & Procedures. Deviations, if any, must be instantly bring into the notice of TFD Head.
- Incidents/issues should have to be captured on ORM GRC as per defined time frame as laid down in our institutional policy/procedure.
- Coordinate with unit’s UROM to timely complete the RCSA exercise every quarter.
- Information security and record management should be given top priority to secures, as per institutional policies. Make sure to keep all our records intact without single compromise over institutional policies / procedure over information security.
- Make sure to manage monthly archival of records to shift it to the offsite storage/warehouse.
- Carry out annual physical verification of all our live records and share the report with TFD Head.
- All records including but not limited documents/files/instruments should remain intact with the designated staff only. For overnight, all documents/records/instruments etc., should be kept in fireproof chubs under locked & key including fax/swift printers.
- Carried out random sampling to ensure full compliance over clean desk policy. Exceptions, if any, should be immediately raised to the Trade Head.
- Make sure daily scanning of records as per defined standards.
- Assist BCP coordinator to ensure that all our BCP requirements e.g., testing / call tree etc., must be completed as per given guidelines and target dates.
- Exceptional delivery to be acknowledged by the customers.
- Stringent controls by following TFD’s SOPs and other institutional policies/procedures.
- Being seen as a leader by customers and staff in other departments
- Building and maintaining morale among colleagues
- Ability to provide feedback / constructive criticism.
- Ability to deal with difficult customers, client complaints, conflicts etc.
To know more details about the vacancy and how to apply kindly check the link below:
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