banking jobs in UAE | Emirates NBD careers

Emirates NBD announced, through its Linkedin account, a bank job in UAE (Customer Relationship Officer) according to the following:

• To provide consistently an excellent service to all Priority Banking customers for their banking needs. The objective is to improve customer profitability and loyalty to the bank through such service.
•     To be accountable for client satisfaction and service quality levels at the branch by ensuring clients’ expectations are met consistently.
•     Take full responsibility and ownership for Priority Banking customer service at the branch.
•     Avoid any staff complaints from customers as it affects the overall segment performance
•     TTs requests, FDs Requests and Account Maintenance requests - to be validated and tracked in track BPM
•     Account Opening – check for completeness of documentation and tracking in track soft
•     Credit card application – Check for completeness of documents and form before sending the same to Cards Team
•     Liaising with compliance and various other departments for following up and submission of documents or relevant matte
•     Action and Review of CRM cases assigned to Priority Banking Centers
•     Set and track sales account targets
•     University Degree in Business or Finance.
•     1-2 years of work experience, preferably in a processing/back office/Customer Services function within the Bank.
•     Experience in Finacle, Fin One, MS Excel and MS office.

To know more details about the vacancy and how to apply kindly check the link below: